Fire your 1990s-style Operations Team

A brief conversation between a developer and a Systems Engineer who still runs his systems like it was 1995…


Developer: I would like a target environment created for me.

Operations: You need to send an email and we will get back to you in a day or so.

Developer: Ok, sending the email now.

Operations: Thanks for the email. Please send us your requirements including your overall architectural approach.

Developer: Ok, here are our requirements and architecture

Operations: Now, we need to get approval from management.

Operations: Ok, we need to schedule a meeting to go over your requirements

Operations: Now that we've had the meeting, we need to schedule a time to setup the servers and environment. This will take a couple of days.

Developer: So, to get one environment it takes 40 hours of actual time and one week of wait time? I'm going to the Cloud and using a provisioning application so that I can get my environment in minutes instead of weeks!


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